Welcome to MasterFi, Inc. (“MasterFi” “we” or “us”) and our Privacy Policy (“Privacy Policy”). This Privacy Policy is important and affects your legal rights, so please read carefully.
By accessing or using masterfi.ai, the MasterFi mobile application, and various related websites and services (collectively, the “MasterFi Services”), you agree to be bound by this Privacy Policy and all of the terms incorporated herein by reference. By using the MasterFi Services and/or submitting or collecting any personal data via the MasterFi Services, you accept and expressly consent and agree to our practices surrounding the collection, use, and sharing of your personal information in accordance with this Privacy Policy. If you do not consent and agree with the terms of this Privacy Policy, you cannot, and we do not authorize you to, access, browse, or use the MasterFi Services.
Our processing of personal information, such as your name, address, e-mail address, or telephone number, will be undertaken consistent with the requirements of applicable privacy laws, including, but not limited to, the EU General Data Protection Regulation (“GDPR”), the UK General Data Protection Regulation (“UK GDPR”), and the Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”).
We receive personal information as described to you at the point of collection, pursuant to your consent, and/or when you voluntarily provide us with personal information, including:
(1) individual information (such as your e-mail address and phone number);
(2) company information (such as your company’s name); and
(3) other identifying information that you voluntarily choose to provide to us, including without limitation unique identifiers such as passwords, and personal information in messages you send to us. We receive personal information pursuant to you voluntarily providing such information in order to receive customized MasterFi Services, such as: your name, your state of residence, date of birth, start date of employment at current employer, annual salary from current employer, 401(k) enrollment status, and asset amounts from relevant accounts.
We may also collect additional information, which may be personal information, as otherwise described to you at the point of collection or pursuant to your consent.
In order to access and use certain areas or features of the MasterFi Services, you consent to our collection and use of certain information about your use of the MasterFi Services through the use of tracking technologies or by other passive means. Your consent to our access and use of this “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the MasterFi Services, search engines used, the internet protocol (IP) address used, the length of time spent on the MasterFi Services, the pages you looked at on the MasterFi Services, other webpages you visited before and after visiting the MasterFi Services, the type of device and/or internet browser you have, the frequency of your visits to the MasterFi Services, and other relevant statistics (collectively “Traffic Data”).
If you are receiving the MasterFi Services via your employer, we collect your employer’s name and your employee email associated with your employer in order to make the MasterFi Services available to you and authenticate your account.
We collect information (including personal information and Traffic Data) when you use and interact with the MasterFi Services, and in some cases from third party sources. Such means of collection include:
If you connect a financial account to MasterFi, MasterFi will obtain information from that account, including but not limited to, account balance, transaction information, and loan details. MasterFi facilitates our customers to use Plaid to retrieve information from relevant accounts, and we keep and use that information to provide you with the MasterFi Services. To connect an account, MasterFi requires you to use a service offered by Plaid Inc. (“Plaid”). By connecting an account using Plaid, you are agreeing to their Privacy Policy. Review Plaid’s Privacy Policy to learn more.
If you connect to MasterFi via your employer, MasterFi may receive information from your employer about your eligibility for benefits programs.
We may use tools outlined below in order to provide the MasterFi Services, advertise to, and better understand users.
We may use a type of advertising commonly known as interest-based or online behavioral advertising. This means that some of our partners use Tracking Tools to collect information about a user’s online activities to display MasterFi ads to the user based on the user’s interests (“Behavioral Advertising”). Our partners may include third-party advertisers and other third-party service providers, and such partners may collect information when you use the MasterFi Services, such as IP address, mobile device ID, operating system, and demographic information. These Tracking Tools help MasterFi learn more about our users’ demographics and Internet behaviors.
If we process Cookies based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any point in time by contacting us at privacy@masterfi.ai. Please note, if you exercise this right, you may have to provide your consent on a case-by-case basis to enable you to utilize some or all of the MasterFi Services.
You may be able to reject Cookies and/or mobile device identifiers by activating the appropriate setting on your browser or device. Although you are not required to accept MasterFi’s Cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the MasterFi Services.
This Privacy Policy does not cover the use of Cookies and other Tracking Tools by any third parties, and we are not responsible for the privacy practices of any third party. Please be aware that some third-party Cookies can continue to track your activities online even after you have left the MasterFi Services.
Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to web services that a visitor does not want to have their online activity and behavior tracked. If a web service operator elects to respond to a particular DNT signal, the web service operator may refrain from collecting certain personal information about the browser’s user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many web service operators, including MasterFi, do not proactively respond to DNT signals. For more information about DNT signals, visit http://allaboutdnt.com.
New standards are being developed for a Universal Opt-Out Mechanism, such as the Global Privacy Control (GPC), which allow users with GPC-enabled browsers and devices to send a signal that will communicate the user’s request to opt-out of sales of their personal information and to opt-out of certain sharing of their personal information. The CPRA and other laws allow for the acceptance of Opt-Out Preference Signals such as the GPC, as an option for users to transmit an Opt-Out of selling/sharing personal information. If we detect and recognize such a signal from your device or browser, we will honor it.
We may use your personal information (including information that has been de-identified and/or aggregated) to better understand who uses the MasterFi Services and how we can deliver a better user experience. We use information, including personal information, to provide the MasterFi Services and to help improve the MasterFi Services, to develop new services, and to advertise our services. Specifically, such use may include:
By providing your e-mail and/or phone number and checking a box, clicking the “Accept” button, or some other affirmative act, you are consenting to receive e-mails and/or calls and text messages, including live, prerecorded, and/or automated calls and messages, to that email or phone number. After signing up, you will receive a confirmation e-mail or text message from MasterFi on your mobile number. This agreement is not entered into as a term or requirement of any purchase or promotion. Normal message and data rates may apply. Message frequency may vary. Neither we nor the participating carriers guarantee that messages will be delivered. We may discontinue these programs at any time without notice.
We do employ artificial intelligence (AI) technologies (“AI Systems”) to enhance the performance and functionality of the MasterFi Services which includes tailoring your experience through automated processing based on your activity using the MasterFi Services. The AI Systems work by analyzing your voluntary inputs, usage patterns, preferences, and other interactions within our services to provide relevant information and discern your interests and preferences. The insights gathered allow us to improve our service offerings, provide personalized content and advertising, and enhance user satisfaction. By using the MasterFi Services, you consent to the use of AI as described in this Privacy Policy.
Our AI Systems may make automated decisions including:
You have the right to:
We are committed to using AI responsibly. To this end, we implement the following safeguards:
We encourage you to review your privacy settings regularly to ensure they continue to reflect your preferences. For more information on your rights and how we use AI, or if you have any concerns about automated decision-making processes, please contact us at privacy@masterfi.ai.
In certain circumstances, and in order to perform the MasterFi Services, we may share certain information about you as described in this section:
We have collected the following categories of sensitive personal information from consumers within the last twelve months:
We do not use or disclose sensitive personal information for purposes other than those specified.
Any information you send to us electronically, while using the MasterFi Services or otherwise interacting with us, may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Please be aware, despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send us through any means is transmitted at your own risk.
You can choose whether or not to provide personal information through the MasterFi Services. We will not discriminate against you for exercising any of your rights relating to your personal information and will not (i) deny you goods or services, (ii) provide you with a different level or quality of services, or (iii) charge you different prices for services for doing so.
If our processing of your personal information is subject to GDPR, UK GDPR, and/or PIPEDA, and unless subject to an exemption, you may have the following rights with respect to your personal information:
We will need to verify your identity to process any requests described in this Section and may deny your request if we are unable to verify your identity. Government or other identification may be required.
If you are a resident of the European Economic Area (“EEA”), when we process your personal information, we will only do so in the following situations:
If your personal data is subject to GDPR or UK GDPR, we will transfer personal data from the EEA to a location outside the EEA only when there has been a documented adequacy determination, or where we have confirmed adequate privacy protections. If your personal data is subject to PIPEDA, we will transfer personal data from Canada to locations outside Canada only where we have confirmed adequate privacy protections. If we transfer personal data to a third party acting as our agent, we will also obligate the third party to have adequate privacy protections in place.
We retain personal information about you for as long as necessary to provide you the MasterFi Services. In some cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, or as otherwise permitted by applicable law. Afterwards, we retain some information in a de-identified and/or aggregated form but not in a way that would identify you personally.
The MasterFi Services are not intended for use by children. Individuals under the age of 18 may not use the MasterFi Services. MasterFi does not knowingly collect any information from children. If you are under 18, do not attempt to register for the MasterFi Services or send us any personal information. By accessing, using and/or submitting information through the MasterFi Services, you represent that you are not younger than 18 and that you have authority to do so. If you are a parent or legal guardian of a minor child, you may, in compliance with this Privacy Policy, use the MasterFi Services on behalf of such minor child. Information you provide through the MasterFi Services on behalf of a minor child will be treated as personal information as provided herein. If you use the MasterFi Services on behalf of another person, regardless of age, you represent and warrant that you have authority to do so.
The MasterFi Services may contain links or content from third party websites. A link or content from a third-party website does not mean we endorse that website, the accuracy of information presented, or the persons or entities associated with that website. If you visit a third-party website, you are subject to the privacy policy of the applicable third party and we are not responsible for the policies and/or practices of any third party. We encourage you to ask questions before you disclose your information to others.
The effective date of this Privacy Policy is set forth at the top of this webpage. We will notify you of any material change by posting notice on this webpage. Your continued use of the MasterFi Services after the effective date of any amendment to this Privacy Policy constitutes your acceptance of the amended Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. Any amended Privacy Policy supersedes all previous versions. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE MASTERFI SERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES.
The data controller for the purposes of GDPR, UK GDPR, PIPEDA or other data protection laws is MasterFi. If you have any questions about this Privacy Policy, please contact us at privacy@masterfi.ai or at:
MasterFi, Inc.
Attn: MasterFi Privacy
Address: 1 Brunswick Ave,
Gardiner, ME 04345